Privacy Policy
Definition of personal information
In this privacy policy, “personal information” means personal information as defined by the Act on the Protection of Personal Information, together with any password used in connection with our services.
Collection of personal information
We collect personal information properly and only to the extent necessary to achieve the purposes of use set out below. We never collect it by improper means.
Purposes of use
We use the personal information we collect for the following purposes.
- Shipping products related to our services and solutions, providing the associated after-sales support, and sending information about new products, services, and solutions
- Responding to enquiries regarding our services and solutions
- Notifying customers of changes to the terms and conditions of our services and solutions
Disclosure to third parties
We manage the personal information entrusted to us appropriately, and we do not disclose it to third parties except in the following cases.
- Where the customer has given their consent
- Where disclosure is made to a contractor we have engaged in order to provide a service the customer has requested
- Where disclosure is required by law
Disclosure, correction, suspension of use, and deletion
When a user asks us to disclose, correct, suspend the use of, or delete their personal information, we will verify their identity and respond without delay, except where the law provides otherwise. Please note that a fee of 1,000 yen per request applies to the disclosure of personal information.
Changes to this privacy policy
We will revise this privacy policy as necessary. Whenever we do so, we will publish the revised policy on our website.
Contact
For enquiries about how we handle personal information, please use the contact form below.